We are committed to further improving the quality of our services by disclosing the statistical results of the questionnaires answered by our customers.
How did you feel when you saw the exterior of the piano after the repair?
Total100％
Our staff Junji Mori
How was the tone and touch of the piano after repair?
Total92％
Our staff Junji Mori
Why did you choose us to repair your piano?
Our staff Junji Mori
How was the staff response?
Total100％
Our staff Junji Mori
*This survey was conducted on customers who sold directly from our directly managed piano select stores.
The period covered will be pianos shipped by us during the one-year period from April 2020 to March 2021.
VOICE
“Is the customer satisfied with the piano after the repair…?”
We conducted a survey to find out what our customers really think and to make them even more satisfied than they are now.
The results of the survey as well as live messages from our customers are posted here.
We believe that our true purpose is not merely to complete piano repairs, but to enrich the piano life of those who use our pianos by repairing them.
Japan(Mr. H)
Japan(Mr. S)
Japan(Ms. K)
Japan(Ms. N)
０１２０ - １０４ - ３３３
If you are having trouble connecting, please call here.
0538-66-6777
weekdays 8:30 a.m.〜5:30 p.m.(closed on Sat. and Sun.)
