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Premium Course

Premium Course

Pianos covered in this course

manufactured for more than 40 years and whose color you want to change

We can repair pianos made by YAMAHA/KAWAI/APOLLO and most other manufacturers.

Explanation of repair details

  • tuning
  • voicing
  • change
  • in_cleaning
  • Replacing pins, strings, and hammers
  • all_paint
  • ex_polishing

This is our highest level of repair course.
“The Premium Course” is a course of “overhaul” that is worthy of its name, and we have revived many pianos that have been in production for more than half a century.
Inside, all major sound-related parts such as pins, strings, and hammers have of course been replaced,
The frame was removed from the main body and re-sprayed with gold powder, etc,We refresh even the parts that cannot be seen. Exterior color can be changed for a fee if desired.
We carefully work on each car one by one to bring back the shine of when it was new.

When you leave your piano after many years to your children or grandchildren…
When your house was rebuilt…
When I started playing the piano again after being away from it for a while, etc…
Please consider this course.

Approximate time required: 3 months + round-trip transportation.

*In this course, the work is done at our factory in Vietnam and finished at our main factory in Japan.
*If you wish, we can change the color of the piano for a fee.
*For high-end models made overseas, Please contact us for details.

Premium Course List of all work processes

For upright pianos

  • Pin/string polishing
  • Frame, sound board painted
  • Exterior painting repair ( If you wish to change the color, all painting can be done for a fee )
  • Polishing of metal parts ( hinge, brand mark, pedal, balance, pressure bar, etc. )
  • action cleaning
  • bat cord replacement
  • bridle tape replacement
  • dunbarfelt repair
  • All center pins replaced
  • Hammer exchange
  • Keyboard cleaning
  • keyboard buff
  • Keyboard bushing cloth replacement(Front, balanced pin)
  • Keyboard wood end reupholstery(*Only some models)
  • Above Keyboard, butt end Swap(Integrated)
  • Muffler felt replacement
  • Replacement of keyboard felt and pedal felt
  • tuning
  • tuning
  • voicing
    *Repair of cracked pieces, cracked soundboard, and peeling sound rods will be charged.

For grand pianos

  • Pin/string polishing(Tuning pin, core wire, winding replacement)
  • Frame and soundboard painting (special pianos on request)
  • Exterior painting repair ( If you wish to change the color, all painting can be done for a fee )
  • Polishing of metal parts ( hinge, brand mark, pedal, etc. )
  • action cleaning
  • Dunbar felt replacement
  • Hammer shank replacement
  • Hammer exchange
  • keyboard cleaning
  • keyboard buff
  • Keyboard bushing cloth replacement ( front/balance pin )
  • Above Keyboard, butt end Swap(Integrated)
  • tuning
  • tuning
  • voicing
    *Repair of cracked pieces, cracked soundboard, and peeling sound rods will be charged.

Color change example

Color change example

Repair cost

Minimum price 295,000円

*The above estimate is the cost of upright piano repair.
 A grand piano will cost about 2 to 2.5 times more.
*Shipping costs will be charged separately

Premium Course Process Information

The work process of the set repair “Premium Course”,
We will introduce it in an easy-to-understand manner with pictures.

information

Inquiries and consultation
about piano repair

Call for inquiries

フリーダイヤル 0120-104-333 0120  - 104  - 333

If you are having trouble connecting, please call here.

If you are having trouble connecting, please call here 0538-66-6777 0538-66-6777   

weekdays 8:30 a.m.〜5:30 p.m.(closed on Sat. and Sun.)


Inquiries by mail/fax

Please send it to the address or fax number at the bottom of the page.

    Repair estimate form


    About your piano

    BrandRequired


    *If you choose "Other," please fill out the form below.

    Type of pianoRequired

    ModelRequired

    *If you are unsure, please write "not sure" or "Unknown".
    How to find the model name of a piano.

    Serial number

    *If you are unsure, you can leave it blank.
    How to find the serial number of a piano.

    Exterior color


    *If you choose "Other," please fill out the form below.

    Piano condition determination by image

    Please send us an image of the piano you are considering for repair so that we can provide you with a more accurate estimate.

    After you complete the estimate form, you will receive an auto-reply e-mail from us immediately,

    If you are able to send us images, please send us the following information in response to this auto-reply e-mail.

    We would appreciate it if you could send back to us with the following images:
    (1)Overall view of the piano

    (2)Inside of the piano (open the ceiling lid and take a picture of the inside)

    (3) Scratches

    About the desired repair details

    Details of the desired repairRequired

    Please select your desired course from the following options: *Value, Light, Premium.
    If you would like to consult with our staff, please select "I would like to consult with our staff.

    Preferred options (multiple selections possible)
    *Only if you wish

    *If you choose "Other," please fill out the form below.

    Service Requested (multiple selections allowed)
    *Only if you wish

    Message

    If you have any questions, special notes, or requests other than those listed above, please enter them here.

    Contact information and piano installation location

    NameRequired

    E-mail AddressRequired

    E-mail Address(Re-enter)Required

    Phone NumberRequired

    AddressRequired

    *Please enter the street address (or building name and room number in the case of an apartment complex)

    Building typeRequired

    Installation floorRequired

    Elevator availabilityRequired

    Whether or not there are steps from the road to the piano installation site (building)Required

    Message

    If you are planning to move, or if your current address is different from where the piano will be installed, please enter your address here.

    Disclaimer

    Please read this before contacting us.

    1. damage due to force majeure

    We are not responsible for damages caused by natural disasters such as floods, tsunamis, earthquakes, and lightning strikes, war, terrorism, and other force majeure events that prevent or delay the provision of our services.

    We are also not responsible for the failure of delivery of goods entrusted to us by our customers due to any of the above-mentioned reasons.

    In the event that damage is caused to an item received from a customer due to the intentional or negligent act of our company or our designated carrier, our company will compensate the customer for the damage that would normally be recognized.

    2. condition of the item after repair or tuning is completed

    Although we take the utmost care in repair and tuning work and inspect all repaired items before they leave our factory, this does not guarantee that the repaired items In the event of a malfunction in the operation of an item, if we determine that the cause of the malfunction is clearly attributable to the repair work, tuning work, or replaced parts that we have installed, we will repair or re-tune the item. However, we are not responsible for any defects not directly related to the repair or tuning (especially defects due to aging).

    3. Replacement parts, etc.

    Please note that we may use replacement parts other than genuine manufacturer's parts (such as equivalent to genuine parts or equivalent products) depending on the manufacturer, model number, and production period of the product. However, as a general rule, we will use genuine manufacturer's parts for items manufactured by Toyo Piano, including Apollo Piano.

    4. About the contract of tuning

    Our tuners have jurisdiction over Hamamatsu City and Iwata City in Shizuoka Prefecture (excluding some mountainous areas), but for customers in areas outside of our jurisdiction, we will introduce them to our affiliated tuners and other tuners with whom we do business. However, please note that it may be difficult to find a tuner on remote islands or in remote mountainous areas.

    In areas outside of our company's jurisdiction, the customer contracts directly with the tuner, but please understand that the customer's name, address, and telephone number will be provided to the tuner in order for the tuner to contact the customer directly.Please understand that we will provide your name, address and telephone number to the tuner in order to contact you directly.

    However, we cannot be held responsible for any damages incurred by the customer due to the intentional or negligent conduct of the tuner.

    5. Copyrights

    The copyrights and portrait rights to the content of this site, including images, videos, and text, belong to our company and the production company.

    Unauthorized use, copying, reprinting, modification, etc. of images, videos, text, etc. is strictly prohibited.

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